The Product is Brand New. We shall test it and replace it once the fault has been verified.
This helps us keep track of your return. The item "Genuine Microsoft Surface Pro 4 M3 60W Laptop Adapter Battery Charger UK Seller" is in sale since Tuesday, October 16, 2018. This item is in the category "Computers/Tablets & Networking\Laptop & Desktop Accessories\Laptop Power Adapters/Chargers".
The seller is "wikiparts-uk" and is located in GB. This item can be shipped to all countries in Europe.